FAQs

What if my child gets homesick?

At Activate, we fully appreciate and understand that being away from home can be a daunting experience, so we make sure that every child is welcomed to a positive and friendly environment. 

If a child if feeling homesick we will always encourage them to speak to their parents about how they feel, and we will always keep an eye on for the duration of their stay. If we feel there is no improvement, we will contact the parent/guardian who may need to collect their child.

What happens after lights out?

This is the perfect time for all the children to relax and unwind and get a good night's rest after a busy day of activities. Our pastoral staff will monitor all dorms to make sure all children are getting the sleep needed.

What happens if the weather is bad on a sport residential experience?

Outdoor activities will run as long as it is considered safe to do so and would only be moved indoors due to severe weather such as lightening, high winds or snow. Where possible alternatives will be organised subject to availability. If poor weather such as rain is forecast during your child’s stay, we recommend that you pack additional clothing and footwear so wet items can be changed between activities.

Food/allergies/menu example/ dietary requirements

If your child has any allergies or dietary requirements please communicate these to us during the booking process. We pass this information on to the school so that everyone is catered for during each buffet meal.

What if my child has a birthday during camp?

We know birthdays are special and we will endeavour to make your child feel special on their birthday by organising a card, singing ‘Happy Birthday', play party games and provide a cake.

Are there any activities held off site?

All activities will be held at the venue.

Are you able to support my child’s medication needs?

We are able to support any child who requires regular medication that can be self-administered. We will need to know this before arrival which can be given during the booking process and the child information form. If you are bringing medication (prescribed or otherwise) you will be required to hand this in on arrival. Please note that this will need to be in original packaging with dosage details enclosed.

What are the project age ranges?

• Performance Running: 10-16 years

During the course children are split into age appropriate groups. In any shared accommodation we also make sure that children in the same age range are housed together.

How do I book?

You can book with ease using our booking platform website, Enrolmy, or by contacting our customer support team on 0121 2274385. Once you have made your booking you will receive your booking confirmation by email along with additional forms that must be completed prior to the residential starting. 

A month before your child’s arrival, you will receive all pre-programme information and within the week before the residential starts, you will receive a final pre camp email with all venue information.

Does my child have to have prior experience?

Our Performance Residential Camps are focused towards county and county aspiring athletes. The camp is an intense experience and would not be suitable for beginners.