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TAKE THE CHALLENGE, BE AT YOUR BEST

FAQs

Frequently Asked Questions

This page is designed to provide all necessary and useful information for parents and guardians; from the timings of a typical day to our booking terms and conditions. Here you will find essential information, downloadable form’s and the answer to any frequently asked questions.


All personal belongings brought by children will be at their own risk. We do not take responsibility for loss, damage or theft of these items, although we will have secure areas for children to keep them safe. Mobile phones are not allowed during sessions, but can be used at designated break times.

We provide an on-site mobile which is available to be contacted at all times. Every day we will provide free periods where children can contact you using their personal devices.

Activities will range between 30-90 minutes in length, depending on the type of session. We will provide plenty of breaks each day, splitting up activities and monitoring energy levels during the week.

  • Specially trained pastoral team, available 24 hours a day
  • Staff welcome
  • Site induction
  • Getting to know you icebreakers
  • Individual daily support check-ins to provide all children a clear opportunity to raise any issues/concerns
  • A dedicated welfare staff member who sits separate to the coaching team and is available at all times for a chat
  • Venue mobile available at any time for parents to call or for children to use to call home