TAKE THE CHALLENGE, BE AT YOUR BEST
What happens if it rains?
We have indoor provisions available at most veneus, for any bad weather. At the majority of venues this includes a sports hall, which will enable us to continue delivery with little impact.
Can I observe or visit whilst they’re on camp?
We create a child focused camp where we encourage all children to build their independence and therefore actively discourage parents/guardians staying around on camp. Our venues restrict visitors on camp, due to both safeguarding and capacity reasons, so for the most part, we are unable to entertain parents/guardians on site. On selected camps, we have showcase events at the end of the week where we will actively invite you along to watch. All visits, if agreed, are heavily monitored for safeguarding reasons, with clear restrictions on parents. If you have further questions on this, please contact our Customer Support Team on to find out more.
How can I find out how my child is getting on at camp?
Please call our customer support team on 0121 227 4385 and they will get in touch with the camp manager on your behalf.
What if my child becomes ill or has an accident on camp?
On camp we have a first aid qualified staff member who is trained to deal with accidents and illnesses. Should your child suffer a serious injury or illness you will be contacted immediately. All accidents are reported using our Proactive health and safety management platform, which allows staff to report all incidents to head office. Please ensure you make us aware of any medical conditions or relevant medication prior to camp.